From The Ground Up
I updated the cashier handbook for Central Market at the Preston Royal location. It was old and hard to use; very much in need of an refresh.
Disorganized
Outdated
Cluttered
The existing handbook suffered from inconsistent formatting, organization, and updates.
In produce alone I removed over 400 products, reducing the section size by over 40%.
The Solution
I updated and consolidated the book and gave it a sleek, consistent user interface that fits within Central Market's existing branding.
Overall, I reduced the amount of pages from 41 to 26. That's a decrease of over 36% that streamlined the cashier workflow and improved the customer experience.
